Martin's Media now makes it possible to develop
an online presence at a relatively low cost.
Perhaps it is time to create a website that can support your
existing customers and clients and bring in new business from
both current and new clients. So whether you'd like to allow
them to simply find and contact you or want to attract international
business or media attention, there are at least 10 good reasons
to get online...
1. To Make Business Information Available
2. To Serve Your Customers/Clients
3. To Sell you Product or Service
4. To Communicate with your Customers/Clients
5. To Make Pictures Available
6. To Answer Frequently Asked Questions
7. To Stay In Contact With Salespeople
8. To show people where to find you
9. To Open International Markets
10. To Serve Your Local Market
1. To Make Business Information Available
What is basic business information? Think
of a Golden Pages ad. What are your hours? What do you do?
How can someone contact you? What methods of payment do you
take? Where are you located? Perhaps you could provide a map
online. The impression your business card can make can only
be enhanced by the existence of a website address for potential
business associates to access you in the future.
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2. To Serve Your Customers/Clients
Making business information available is
one of the most important ways to serve your existing customers.
But if you look at serving the customer, you'll find even
more ways to use Internet technology. How about making order
forms available - they can at worst be printed off and faxed
or mailed to you if they are not online themselves. Cost and
specification information at the fingertips can be very handy
for any buyer. For instance you could provide a rates list
for your Product or Service in PDF format or offer a Free
Report for download.
Click
here for a sample
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3. To Sell Products & Services
Many people think that this is the number
one thing to do with the Web, but we made it number three
to make it clear that you should consider selling things online
after you have done all the things above and so you are more
likely to sell. There are also the logistics of selling physical
items over the net, the VAT issues, Currency fluctuations,
shipping & Packing costs, the extra space needed to prepare
items for shipping.
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4. To Communicate with your Customer
You probably consider the telephone a tool
that allows you to communicate with your customer, which in
turn helps you sell things. Well, that's how you should consider
the Web. The technology is different but before people decide
to become customers, they want to know about you, what you
do and what you can do for them or to Judge how competitive
you are in relation to your competition.
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5. To Make Pictures Available
What if your product is great, but people
would really love it if they could see it in action? The Web
allows you to add sound, pictures and short movie files to
your company's info if that will serve your potential customers.
No brochure will do that. It is also a lot cheaper to send
a link to a page by e-mail with your multimedia presentation
on than to send out a printed brochure.
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6. To Answer Frequently Asked Questions
Whoever answers the phones/support desk in
your business can tell you their time is usually spent answering
the same questions over and over again. These are the questions
customers and potential customers want to know the answer
to before they deal with you. Post them on a website and you
will have removed another barrier to doing business.
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7. To Stay In Contact With Salespeople
Your employees on the road may need current
information that will help them make the sale or pull off
the big deal. If you know what that information is, you can
keep it posted in complete privacy online. A quick dial up
can keep your staff supplied with the most detailed information,
without delay or tying up the staff back at the office.
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8. To show people where to find you
Posting a map of your business premises online
helps deliveries and sales callers to find you easily. This
is particularly useful for Business Parks and Industrial Estates
which are designed to confuse drivers! It saves time and money
for both suppliers and clients. It also show that your compay
is perpared and professional
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9. To Open International Markets
With a website you can open up a dialogue
with international markets as easily as with the company across
the street. Before you go on the Web, you should decideif
and how you want to handle the international business that
will come your way. Another added benefit is if your company
has offices overseas, they can often access the home office's
information for the price of a local phone call.
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10. To Serve Your Local Market
You now know about the power to serve the
world with a website. How about your own local area? Whether
you are located in Cork, Dublin, Galway or London, there are
probably enough local customers with Web access to make it
worth your while to consider Web marketing. This can be in
the form of including your website address in your stationary,
on any of your usual advertisements, or in the form of a news
letter, banner or Google adword.
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